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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Always positive speaking to customer services

Always positive speaking to customer services Reviewed on: 15th February 2024

Chase - banking as it should be

Chase have the best banking app, the best service and definitely the best rates going. Can’t recommend them highly enough Reviewed on: 15th February 2024

I haven't been with Chase for very long, but I serio...

I haven't been with Chase for very long, but I seriously do wish I'd known about them years ago Reviewed on: 15th February 2024

I love chase bank!

I have been with chase bank now for a few years now and I am very happy to be banking with them! Although they don't have a bank in the UK, using the customer support chat, I have always had a response very quickly and has been dealt with straight away! On my account I have a 'round up' so when I spend on my card the money left over from the nearest pound gets put into this account to help save money which you can transfer to your spending account whenever you want it! Every little helps right? And it doesn't even feel like I'm loosing money! It's so good! There's also rewards, if you put so much into your bank monthly you qualify for 5% cash back! It's a great bank and I really recommend it. Reviewed on: 15th February 2024

Having this account is a no brainer!

Great account with 1% cashback on purchases, 1% interest on balance and brilliant round up savings at 5%. Transactions appear in app immediately - nothing at all to dislike Reviewed on: 15th February 2024

Brilliant love the cash back and ease of use.

Brilliant love the cash back and ease of use. Wish they had joint accounts. Reviewed on: 15th February 2024

Great experience

Chase have been excellent! Very responsive with online help and very easy to bank with the. The speed of bank transfers is brilliant! Reviewed on: 15th February 2024

Easy to use app, easy to manage money .

Easy to use app, easy to manage money . Actively encourages saving . Great rewards with everyday spending Reviewed on: 15th February 2024

Poor start but fine since

Chase voted its copybook by misleading the transfer of my account from Barclays and then giving me no usual information on what has gone wrong Reviewed on: 15th February 2024

App is very easy to use.

App is very easy to use. Very simple to setup accounts and transfer funds. Reviewed on: 15th February 2024

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