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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48940 reviews)

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4.94

Based on 48,940 reviews, last reviewed 25th Mar 2026

448300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best current account in UK. The best current account in UK. It is a very good online bank at this moment in UK Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48940)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

The online account was straight forward to open.

The online account was straight forward to open. It's an excellent app and it gives me accurate up-to-date information concerning my transactions. Reviewed on: 13th February 2026

Best account to have 4 out of 7 in our house bank wi...

Best account to have 4 out of 7 in our house bank with chase. Reviewed on: 13th February 2026

Great app, service and cashback

Seamless app management, prompt and highly effective on-line support plus 1% cashback. Reviewed on: 13th February 2026

Easy to use , app is easy , you can use card here an...

Easy to use , app is easy , you can use card here and abroad brilliant Reviewed on: 13th February 2026

I've never had any issues.

I've never had any issues. They do everything they say they will do. Reviewed on: 13th February 2026

Very easy to use and always transparent

Very easy to use and always transparent Reviewed on: 13th February 2026

Chase has been brilliant I simply can’t fault it.

Chase has been brilliant I simply can’t fault it. The customer service is second to none. It actually shocks me how good it is. It’s fast, kind and my issues are always resolved. The features on a basic free current account help me track, save and organise my money so well. Reviewed on: 13th February 2026

Brilliant,love the cash back very helpful customer s...

Brilliant,love the cash back very helpful customer support Reviewed on: 13th February 2026

Excellent bank.

Excellent bank. Easy online banking and fantastic customer service. 100% happy with Chase. Reviewed on: 13th February 2026

Chase is so easy to use and the customer service is...

Chase is so easy to use and the customer service is fantastic. I’ve closed my account with my old bank and use chase now Reviewed on: 13th February 2026

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