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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Excellent service, if you have a problem its sorted...

Excellent service, if you have a problem its sorted very quickly Reviewed on: 13th February 2026

Best Banking Service I’ve used

Great bank easy to use and understand and customer service have been really helpful and understood my needs Reviewed on: 13th February 2026

Whenever I’ve had an issue..

Whenever I’ve had an issue, which is only been twice and four years the level of customer service, help and advice has been outstanding Reviewed on: 13th February 2026

Always available

Always available with knowledgeable staff at the end of the phone. Always answered any queries first time. Reviewed on: 13th February 2026

Top bank.

Top bank. Great value and competitive Reviewed on: 13th February 2026

Excellent service from online banking,easy to use an...

Excellent service from online banking,easy to use and understand Reviewed on: 13th February 2026

Always had a good experience discussing my questions...

Always had a good experience discussing my questions with Chase.They are methodical, courteous and professional Reviewed on: 13th February 2026

Always been really helpful calling customer sup...

Always been really helpful when calling customer support. Quick response and vigilant when making large unusual payments Reviewed on: 13th February 2026

Love being able to add saving pots also had great in...

Love being able to add saving pots also had great initial interest rate on savings Reviewed on: 13th February 2026

Easy to use app, customer service excellent.

Easy to use app, customer service excellent. Good rates of interest. Keep you updated on what’s happening and what’s changing Reviewed on: 13th February 2026

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