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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Customer service is spot on, best cash back rewards...

Customer service is spot on, best cash back rewards and saving rewards! Reviewed on: 13th February 2026

Very helpful when needed no fuss and easy to...

Very helpful when needed no fuss and easy to navigate Reviewed on: 13th February 2026

Been using Chase for 3 years and counting

I have been using Chase for 3+ years , and I must say I do not have any regrets. I get my interest on my savings account monthly, their customer service support is excellent. Never for once have I been scared of their service. It is very impressive. Reviewed on: 13th February 2026

Great experience, nice service , good attitude

Great experience, nice service , good attitude Reviewed on: 13th February 2026

Excellent customer service, easy to contact

Excellent customer service, easy to contact Reviewed on: 13th February 2026

Current account status

I now know my currentaccount details and it amends within seconds of movements in and out. I get immediate notifications. They also assist rapidly with any concerns I may have with a caring attitude and keep me informed every step of the way Reviewed on: 13th February 2026

Great current account with excellent app and custome...

Great current account with excellent app and customer service! Reviewed on: 13th February 2026

Cashback changes

Things have changed - ie cashback on lots of purchases have been removed Reviewed on: 13th February 2026

I use my chase account

I use my chase account all the time, it’s especially good for use abroad Reviewed on: 13th February 2026

Since joining Chase I have a professional, we'll man...

Since joining Chase I have a professional, we'll managed experience and would, without hesitation recommend them to everyone. Reviewed on: 13th February 2026

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