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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Fantastic all round banking

The account was very easy to open and the app works very well. 1% cashback on purchases for the first year and no overseas charges. Great savings rates as well. Brilliant! Reviewed on: 15th February 2024

Amazing app, easy to use and great benefits

Amazing app, easy to use and great benefits Reviewed on: 15th February 2024

I love using Chase bank it’s so easy to use and keep...

I love using Chase bank it’s so easy to use and keep track of. Great customer service too. I love the rewards from high savings percentages to the 1% cash back on purchases. I use them as my bank account for all my main shopping like food and petrol and the rewards add up over time for a little treat at the end of the month. Reviewed on: 15th February 2024

Really nicely designed and easy to use app which all...

Really nicely designed and easy to use app which allows easy tracking of money. Also good cashback. An excellent every day card. Reviewed on: 15th February 2024

Exellent banking experience, really feels like you g...

Exellent banking experience, really feels like you get so much more than with other banks Reviewed on: 15th February 2024

If you need to speak to someone it is so easy no alt...

If you need to speak to someone it is so easy no alto mated you get to speak to a real person which is becoming rare app is so easy to use Reviewed on: 15th February 2024

Very convenient to use and safe and secure.

Very convenient to use and safe and secure. Prompt responses to questions asked and always helpful. Wonderful use of the Inter-Bank exchange rate when travelling and no commission charged. Highly recommend. Reviewed on: 15th February 2024

Excellent customer services

Excellent customer services, great account when used to travel abroad Reviewed on: 15th February 2024

excellent customer support

Great service excellent customer support polite friendly and helpful the app is very easy to use would highly recommend to family and friends Reviewed on: 15th February 2024

Really quick customer service that always resolve my...

Really quick customer service that always resolve my problems. Able to spend abroad with no exchange fees. Reviewed on: 15th February 2024

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