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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

excellent customer support

Great service excellent customer support polite friendly and helpful the app is very easy to use would highly recommend to family and friends Reviewed on: 15th February 2024

Really quick customer service that always resolve my...

Really quick customer service that always resolve my problems. Able to spend abroad with no exchange fees. Reviewed on: 15th February 2024

I love my Chase Current Account.

I love my Chase Current Account. It’s very simple to understand and makes managing my money very straightforward. I never, ever thought I’d be a convert and do my banking via an app but I do it almost all the time now. I can’t recall the last time I did banking in person. Reviewed on: 15th February 2024

I like the cash back and round up accounts.

I like the cash back and round up accounts. Reviewed on: 15th February 2024

Gives me the service that I want

Gives me the service that I want Reviewed on: 15th February 2024

Absolutely

A flexible approach to banking. Excellent current and savings accounts, great customer service and brilliant rates of interest. Reviewed on: 15th February 2024

Instant answers from a person on the app.

Instant answers from a person on the app. Great round up and cash back Reviewed on: 15th February 2024

Great bank to deal with.

Great bank to deal with. Gives cashback for first 2 years. Reviewed on: 15th February 2024

Only positive.

Only positive. Very helpful customer services on the phone. Everything is very clear and app is easy to use. Love the notifications, the cashback and the saving options. Reviewed on: 15th February 2024

Just been fantastic can not fault it.

Just been fantastic can not fault it. Reviewed on: 15th February 2024

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