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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Excellent account with many benefits

Excellent account with many benefits Reviewed on: 15th February 2024

Fantastic bank day to day but when issues arise they...

Fantastic bank day to day but when issues arise they struggle to deal with them in a timely manner Reviewed on: 15th February 2024

Best Customer Service of any bank

Customer service both on the phone and on line is the best I’ve ever known. 24/7 there’s always someone quickly answering my queries. Reviewed on: 15th February 2024

Excellence

Easy to use, excellent interest rate and cashback excellent customer service Reviewed on: 15th February 2024

Being upto date

Having g new offers made known to me. Best ways t9 manage money and save things in a convenient place. I feel like my safety is important as my card shows no card details if lost. Having everything in a convenient place helps me Reviewed on: 15th February 2024

Excellent bank

Excellent all round banking. Someone always there to help and resolve things. Reviewed on: 15th February 2024

Choose Chase!

I have been very impressed with Chase Bank from the start. It has enabled me to manage my money with their clear and easy to negotiate app, their expert guidance, their regular communications and their absolute transparency. I trust in them as a bank. Reviewed on: 15th February 2024

Excellent service

Chase offer excellent service in a very simple format Reviewed on: 15th February 2024

Good communication, customer service and client cons...

Good communication, customer service and client consideration. Reviewed on: 15th February 2024

Even better than the TV ad

I was tempted away from my long-term relationship with my previous bank by the promise of Cashback on daily spending. Having made the switch, I’ll never go back. The app is super-intuitive and the real-time spending updates make managing my current account a doddle. The Chat function with real, (yes - Real) people is a joy. If I’ve ever been concerned about a transaction, it has been investigated and often refunded immediately. All in all, I couldn’t be happier with Chase. Reviewed on: 15th February 2024

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