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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Exellent banking experience, really feels like you g...

Exellent banking experience, really feels like you get so much more than with other banks Reviewed on: 15th February 2024

If you need to speak to someone it is so easy no alt...

If you need to speak to someone it is so easy no alto mated you get to speak to a real person which is becoming rare app is so easy to use Reviewed on: 15th February 2024

Very convenient to use and safe and secure.

Very convenient to use and safe and secure. Prompt responses to questions asked and always helpful. Wonderful use of the Inter-Bank exchange rate when travelling and no commission charged. Highly recommend. Reviewed on: 15th February 2024

Excellent customer services

Excellent customer services, great account when used to travel abroad Reviewed on: 15th February 2024

excellent customer support

Great service excellent customer support polite friendly and helpful the app is very easy to use would highly recommend to family and friends Reviewed on: 15th February 2024

Really quick customer service that always resolve my...

Really quick customer service that always resolve my problems. Able to spend abroad with no exchange fees. Reviewed on: 15th February 2024

I love my Chase Current Account.

I love my Chase Current Account. It’s very simple to understand and makes managing my money very straightforward. I never, ever thought I’d be a convert and do my banking via an app but I do it almost all the time now. I can’t recall the last time I did banking in person. Reviewed on: 15th February 2024

I like the cash back and round up accounts.

I like the cash back and round up accounts. Reviewed on: 15th February 2024

Gives me the service that I want

Gives me the service that I want Reviewed on: 15th February 2024

Absolutely

A flexible approach to banking. Excellent current and savings accounts, great customer service and brilliant rates of interest. Reviewed on: 15th February 2024

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