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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48913 reviews)

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4.94

Based on 48,913 reviews, last reviewed 24th Mar 2026

446100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally helpful banking. Generally helpful banking. Very easy-to-use app, and almost everything I need or want could be done in-app as a cinch. Reviewed on: 24th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48913)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Great experience, nice service , good attitude

Great experience, nice service , good attitude Reviewed on: 13th February 2026

Excellent customer service, easy to contact

Excellent customer service, easy to contact Reviewed on: 13th February 2026

Current account status

I now know my currentaccount details and it amends within seconds of movements in and out. I get immediate notifications. They also assist rapidly with any concerns I may have with a caring attitude and keep me informed every step of the way Reviewed on: 13th February 2026

Great current account with excellent app and custome...

Great current account with excellent app and customer service! Reviewed on: 13th February 2026

Cashback changes

Things have changed - ie cashback on lots of purchases have been removed Reviewed on: 13th February 2026

I use my chase account

I use my chase account all the time, it’s especially good for use abroad Reviewed on: 13th February 2026

Since joining Chase I have a professional, we'll man...

Since joining Chase I have a professional, we'll managed experience and would, without hesitation recommend them to everyone. Reviewed on: 13th February 2026

Excellent service, if you have a problem its sorted...

Excellent service, if you have a problem its sorted very quickly Reviewed on: 13th February 2026

Best Banking Service I’ve used

Great bank easy to use and understand and customer service have been really helpful and understood my needs Reviewed on: 13th February 2026

Whenever I’ve had an issue..

Whenever I’ve had an issue, which is only been twice and four years the level of customer service, help and advice has been outstanding Reviewed on: 13th February 2026

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