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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Easy to open, great rewards

Easy to open, great rewards including an Amazon voucher for paying in my salary. Great savings rate too! The app is simple and easy to navigate unlike other banking apps Reviewed on: 13th February 2026

I saved a lot whilst with chase.

I saved a lot whilst with chase. But the ladt year but since retirement I don’t have the same monies.. I find it frustrating that I do not get the 1% back after a year Reviewed on: 13th February 2026

I'm dyslexic, not even I experienced any issues

The app is extremely easy to use and I'm dyslexic. It is also full of useful information which I'd normally have to jump through hoops to find in the apps of my other accounts which are Lloyds, NatWest and Starling. The language they use is very plain, simple and straightforward and as a result I've never had to contact customer services to ask any questions. I use my chase Debit card whenever I go abroad as I don't need to pay any additional fees to pay in EUR. I'd highly recommend. Reviewed on: 13th February 2026

Just what you need from a current account

Nothing more you can expect from a current account. Nothing more that i can expect from a "bank". Reviewed on: 13th February 2026

Suspicious transaction they were brilli...

When I had a suspicious transaction they were brilliant. Put my mind at ease and sorted it out. Reviewed on: 13th February 2026

First class as always Thank you keep up the good...

First class as always Thank you keep up the good work Reviewed on: 13th February 2026

The best bank app.

Great bank great app. Only used costumer service once bit the problem was sorted out very quicky. Reviewed on: 13th February 2026

Professional, personal and accessible

Professional, personal and accessible Reviewed on: 13th February 2026

Very good app and customer service and account

Very good app and customer service and account Reviewed on: 13th February 2026

Customer service is very good, they are always there...

Customer service is very good, they are always there to answer any questions or resolve any issues you might have. Very professional and friendly staff. Reviewed on: 13th February 2026

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