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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

In only one word, it is amazing, absolutely easy to...

In only one word, it is amazing, absolutely easy to use and fantastic idea about round up Reviewed on: 15th February 2024

Happy customer

Very professional service and great customer services Reviewed on: 15th February 2024

Easy simple banking

Great experience with assistance on line . Staff very helpful,And cash back plan works well . And the chance to save and invest is easy . Reviewed on: 15th February 2024

Always good

Always good, I really like the notification for everytime money goes out of the account. It means I know that there are never any suspicious transactions Reviewed on: 15th February 2024

Great easy access rate !

Great easy access rate ! And foreign current payments Reviewed on: 15th February 2024

Easy to use and very nice interest rate, as an ordin...

Easy to use and very nice interest rate, as an ordinary person that’s all I need. Reviewed on: 15th February 2024

Amazing!

Amazing! They are better than the rest Reviewed on: 15th February 2024

Switching to the account was very simple, and commun...

Switching to the account was very simple, and communications were stellar. Savings were easy, and the round up feature made it even easier. Reviewed on: 15th February 2024

Really good and like how my card is on the...

Really good and like how my card is on the app Reviewed on: 15th February 2024

Customer service

Excellent customer service via chat function Reviewed on: 15th February 2024

Alternative products

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from NatWest 4.11 from 235 reviews
Student Current Account
from RBS 4.05 from 13 reviews
Multi-currency current account
from iFAST Global Bank 4.74 from 620 reviews

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