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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Flawless simple banking!

My experience with Chase has been smooth from the beginning, the set up of the account and app was faultless and they exceeded expectations with processing times. I am able to easily move money in my chase current accounts and pick which to spend from which helps me track my spending better! Creating great saving spaces that have fabulous interest is so useful for my savings goals and the 1% chashback scheme is brilliant! I have never enjoyed a banking experience more than with Chase, I couldn’t recommend them enough, it works well when you have a busy life! Reviewed on: 15th February 2024

Superbly speedy customer support .

Had a few issues re online banking but even at midnight I received a very quick response that set my mind at rest. Reviewed on: 15th February 2024

Cashback offer generous and easily obtainable - No c...

Cashback offer generous and easily obtainable - No certain companies qualify only, and have had cashback on quite large sums before. Savings accounts often also offer top rate interest. Reviewed on: 15th February 2024

Great overall product

Simple sign up, easy to use app, very flexible to manage money, great offers and rewards Reviewed on: 15th February 2024

Good 1% back on spend.

Good 1% back on spend. Need higher saving interest rate. Reviewed on: 15th February 2024

Excellent digital bank that suits my lifestyle.

Excellent digital bank that suits my lifestyle. The app allows me to easily manage my accounts and spending. Support via the app has also been responsive and the few issues I have had have been resolved to my satisfaction. Reviewed on: 15th February 2024

Easy to use, helps save money, incentive to both spe...

Easy to use, helps save money, incentive to both spend and save. The round up option is excellent as one is able to save effortlessly Reviewed on: 15th February 2024

Great bank with very nice rewards

Great bank with very nice rewards Reviewed on: 15th February 2024

Excellent mobile app & market leading cashback

Excellent mobile app & market leading cashback Reviewed on: 15th February 2024

Great app

I think the app is fantastic love the variety of pots and savings Reviewed on: 15th February 2024

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