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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Since I have been using chase account ive manage to...

Since I have been using chase account ive manage to save up for 2 holidays and the round up help you save without trying Reviewed on: 15th February 2024

Chase are a superb bank for me !

I feel Chase keep me extremely well informed any questions I have are actually responded to and answered ! Love all there features and feedback use abroad and round up etc. I have already recommended them to friends and family. Reviewed on: 15th February 2024

All you could want from an online bank

The current account is easy to manage and use. The site is well laid out and covers everything you could need. The interest rates are good and I particularly like to be able to see how much I have spent each month and the Rewards balance and Round Ups which give 5% interest. Reviewed on: 15th February 2024

Easy to use and decent rates

Easy to use like the cash back and decent rates of interest Reviewed on: 15th February 2024

Great, safe and an easy to use app

Great, safe and an easy to use app Reviewed on: 15th February 2024

Great product but customer service can be improved.

Great product but customer service can be improved. Reviewed on: 15th February 2024

What a fantastic bank account they offer, you get mo...

What a fantastic bank account they offer, you get money back on purchases for the first year of banking with them. When you have a problem they are easy to contact via the phone app. I’ve recommended this bank to all my friends, there’s no other bank like it on the market at the moment, keep up the good work Chase. Reviewed on: 15th February 2024

Excelllent

The app is so easy to use. Customer service is excellent no waiting in a queue for ages. Transfers are quick and instant. Reviewed on: 15th February 2024

Perfect service right through from opening app to as...

Perfect service right through from opening app to asking for help or explanations Reviewed on: 15th February 2024

Best current account on market, hands down.

Best current account on market, hands down. Reviewed on: 15th February 2024

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