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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great banking

It's a very easy and seamless banking experience. Reviewed on: 15th February 2024

Good for my money

I get 1% cash back for everything I spend when using current account. Also there is no transaction fee when I use it outside UK. Reviewed on: 15th February 2024

Like the 1% cash reward.

Like the 1% cash reward. What a motivation for spending with Chase Bank. Reviewed on: 15th February 2024

Easy to use app, even with multiple accounts

Easy to use app, very useful being able to create multiple accounts. Reviewed on: 15th February 2024

Customer service is excellent.

Customer service is excellent. I have had to phone them twice in the last couple of weeks and both times I have got to talk to someone straight away which is unheard of with any of my English bank accounts. Can’t rate this bank enough. Reviewed on: 15th February 2024

Good bank overall.

Good bank overall. I recommend to all. Reviewed on: 15th February 2024

Just a great current account with a cashback bonus

Just a great current account with a cashback bonus Reviewed on: 15th February 2024

First class banking app

Easy to use app and when I’ve had a question, the customer service has been first class. Actually peaking to an English person makes a huge difference. Reviewed on: 15th February 2024

Chase is a good bank where it gives me a good intere...

Chase is a good bank where it gives me a good interest rate of my money everytime i use it in any way of spending. Reviewed on: 15th February 2024

Fantastic banking, great products, easy setup and se...

Fantastic banking, great products, easy setup and secure app and any issues and you get through to a human. The no transaction fees abroad is fantastic too! Please bring out a credit card next Reviewed on: 15th February 2024

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