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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Card of chose

Use the chases card abroad and the exchange rate was great. Great as you get cash back ever time you use it. Reviewed on: 15th February 2024

I love how you gain 1% back on shopping, I don't lik...

I love how you gain 1% back on shopping, I don't like that there is a cap though but it definitely makes a difference over the year Reviewed on: 15th February 2024

Great service and A***

Great customer service help when there are issues that I cannot solve myself or if there are questions regarding any dispute and also issues get solved very fast. Reviewed on: 15th February 2024

Super impressed with all the features.

Super impressed with all the features. Already recommended to family members and friends. Reviewed on: 15th February 2024

Easy move to Chase

I moved to Chase and the whole process was slick and easy. The app is clear and straightforward to navigate. The rewards are a bonus too. Reviewed on: 15th February 2024

Savings habits revolutionised!

Joining chase revolutionised and reenergised my saving habits. I find it extremely user friendly and all the stats it’s produces not only appeal to my geeky side but also help me to understand my savings habits! Reviewed on: 15th February 2024

Easy to use and understand

Customer friendly and easy to use, both at home and abroad. No matter what currency you are paying in your statement shows your own currency. Whilst spending in dollars I always knew how much my balance was in UK pounds sterling. Reviewed on: 15th February 2024

Everyone should switch to Chase

Fantastic bank with helpful and friendly staff. App works brilliantly and it’s so simple (and enjoyable) to manage your money and create/stick to good financial habits. Decent offers too! How all banking should be! Reviewed on: 15th February 2024

App is great.

App is great. Customer service prompt and efficient. Cash back too. Reviewed on: 15th February 2024

fantastic app and experience.

fantastic app and experience. great customer service and link with Nutmeg is an added bonus. would recommend strongly Reviewed on: 15th February 2024

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