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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Easy to use and understand

Customer friendly and easy to use, both at home and abroad. No matter what currency you are paying in your statement shows your own currency. Whilst spending in dollars I always knew how much my balance was in UK pounds sterling. Reviewed on: 15th February 2024

Everyone should switch to Chase

Fantastic bank with helpful and friendly staff. App works brilliantly and it’s so simple (and enjoyable) to manage your money and create/stick to good financial habits. Decent offers too! How all banking should be! Reviewed on: 15th February 2024

App is great.

App is great. Customer service prompt and efficient. Cash back too. Reviewed on: 15th February 2024

fantastic app and experience.

fantastic app and experience. great customer service and link with Nutmeg is an added bonus. would recommend strongly Reviewed on: 15th February 2024

Best banking app out there.

Best banking app out there. Stress free experience with fantastic benefits Reviewed on: 15th February 2024

Excellent app based bank with cash back on everything.

Excellent app based bank with cash back on everything. The app is absolutely fantastic. Money transfers are instant so are payments. Totally hassle free and I’m yet to find any fault. Seriously good. Reviewed on: 15th February 2024

Just brilliant since opening account 12 months ago

Just brilliant since opening account 12 months ago Reviewed on: 15th February 2024

So easy and never had any trouble

So easy and never had any trouble Reviewed on: 15th February 2024

The Rolls Royce of banks

Seamless, an app that actually works & great communication Reviewed on: 15th February 2024

Aways goodHave always had good customer service.

Have always had good customer service. Reviewed on: 15th February 2024

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