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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Aways goodHave always had good customer service.

Have always had good customer service. Reviewed on: 15th February 2024

Best bank I’ve banked with!

Best bank I’ve banked with! Easy to use online banking. Fantastic cash-back and round-up and also competitive interest rates. Reviewed on: 15th February 2024

Always found this bank helpful.

Always found this bank helpful. Easy to navigate the website. Rewards are helpful in this climate that we are going through. Reviewed on: 15th February 2024

Excellent bank and very supportive when things go wr...

Excellent bank and very supportive when things go wrong. Reviewed on: 15th February 2024

help full staff on chat ask any them anything regard...

help full staff on chat ask any them anything regarding your account and they will.help you Reviewed on: 15th February 2024

AMAZING !!!!

Never have any issues. Love that you earn interest on your accounts. Rewarding! Reviewed on: 15th February 2024

So pleased with Chase, easy app, fantastic customer...

So pleased with Chase, easy app, fantastic customer service. Great benefits Reviewed on: 15th February 2024

Great current ac:

Excellent exchange rates when abroad , great customer service , Reviewed on: 15th February 2024

Fantastic experience in all facets

Fantastic experience in all facets Reviewed on: 15th February 2024

Never had any issue's, however I wish there was a wa...

Never had any issue's, however I wish there was a way of depositing cash directly into my account. Reviewed on: 15th February 2024

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