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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Customer service is fantastic they answer straight a...

Customer service is fantastic they answer straight away and fix the problem the same Reviewed on: 15th February 2024

Fantastic also i love this account as I go to USA a...

Fantastic also i love this account as I go to USA a lot as my daughter and grandchildren live there Reviewed on: 15th February 2024

Great account and app!

Great account and app. Especially for international travel. Used in many countries and always accepted amd works perfectly! Reviewed on: 15th February 2024

Hassle free and fast to open an account.

Hassle free and fast to open an account. Fast delivery and instant use of debit card. Instant alerts on card use. Reviewed on: 15th February 2024

Best Banking App

Love the App, the customer service, the cash back on the current account, savings interest rate is competitive. App is super responsive and reliable. Reviewed on: 15th February 2024

Seamless, easy, uninterrupted banking with user frie...

Seamless, easy, uninterrupted banking with user friendliness a priority. Reviewed on: 15th February 2024

easy to use and good benefits and cash back , would...

easy to use and good benefits and cash back , would be nice to have credit facility tho Reviewed on: 15th February 2024

10/10 current and savings

I opened a chase account to use the features of no transactions fees abroad Loving the rewards and roundcup features and good Apr for savings I have since opening an account opened a savings account also and made chase my main bank account. I love the fact I can use the account home or away Reviewed on: 15th February 2024

Easy to set up and great services

I love the 1% cash back and how easy the account was to set up and the app is great Reviewed on: 15th February 2024

I won the Chase

App very easy to use. Transfer from account to account is also easy. Cashback is promptly paid Reviewed on: 15th February 2024

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