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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Very useful App and so easy to use.

Very useful App and so easy to use. Reviewed on: 15th February 2024

Excellent customer service

Excellent customer service when I need it. Reviewed on: 15th February 2024

Excellent customer service and the app is user frien...

Excellent customer service and the app is user friendly would definitely recommend Reviewed on: 15th February 2024

Just so simple to use,

Just so simple to use, very fast reactions and easy to find everything I need to see Reviewed on: 15th February 2024

Best Bank ever Use.

Using Chase for quite awhile now and I am loving every bits of it. From their rewards and savings account I can’t fault them. Thank you. ☺️ Reviewed on: 15th February 2024

Nothing but praise for a great service.

Nothing but praise for a great service. Reviewed on: 15th February 2024

EASY - both set up and use

Both current and savings accounts were easy to set up and use even for someone with limited technology. Customer service phone line was answered quite quickly and member of call centre was able to help immediately. Reviewed on: 15th February 2024

Effortless banking and transferable across the globe

Effortless banking and transferable across the globe Reviewed on: 15th February 2024

I have been with them since they first launched in t...

I have been with them since they first launched in the UK and they have been fantastic. Safe easy to use & great rewards. Reviewed on: 15th February 2024

Secure modern banking with excellent customer service

Banking app is easy to use to track spend. Various security features makes account feel protected. Very east to contact customer who are very responsive to questions. Reviewed on: 15th February 2024

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