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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

The bank that really takes care of you! .

A bank with 24/7 real people customer service support. 5 mini accounts in 1 current account. Great saving rates & money back. Allows you to save the small amounts & turns them into large amounts with its round up account. Reviewed on: 15th February 2024

Customer care have been on point and helpful by reso...

Customer care have been on point and helpful by resolving all the issues I have had. The app is very easy to use, and the accounts are great for separating money and savings... its quite literally the best bank I've ever used Reviewed on: 15th February 2024

Great Bank Great Products.

Great Bank Great Products. A fresh way to bank. Reviewed on: 15th February 2024

Easy app to use.

Easy app to use. Some great features Reviewed on: 15th February 2024

Faultless banking

Just simple, great value banking with faultless customer service when needed. I honestly could not be happier to have Switched to Chase. I use them for all of my banking now and have never had any concerns or complaints Reviewed on: 15th February 2024

It’s so easy to bank with Chase, I like the many fea...

It’s so easy to bank with Chase, I like the many features especially having payments show immediately on the app. It shows me just how safe banking with Chase is. I also don’t have to worry when using abroad plus fantastic rates Reviewed on: 15th February 2024

I am using mobile banking, very ease to use.

I am using mobile banking, very ease to use. Reviewed on: 15th February 2024

I love the cash back and I love the customer service...

I love the cash back and I love the customer service that they provided when I needed it help Reviewed on: 15th February 2024

I got on board with the chase bank app a few months...

I got on board with the chase bank app a few months ago , it's outstanding some of the rewards you can benefit from that if you was to explaine it to some people they would find it in true. I am finding chase banking out of this world. Reviewed on: 15th February 2024

Chase bank speaks volumes.

I changed from a main high street bank because they could not provide the same returns that Chase bank were providing. And in todays climate, that says volumes! Reviewed on: 15th February 2024

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