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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Excellent response via chat within app.

Excellent response via chat within app. Professional and usually able to answer on app. Good response time and knowledgeable. Like the app approval system to ensure payment are safe. Useful to use abroad. Good / fair exchange rate etc. Reviewed on: 13th February 2026

A great bank,

A great bank, love the app works well every time Reviewed on: 13th February 2026

Excellent app - easy to use and helps you keep on to...

Excellent app - easy to use and helps you keep on top of your accounts - great responsive customer service - quick resolution Reviewed on: 13th February 2026

Convenient and rewarding banking

I particularly like the ease of using the app, the interest rates, round up Reviewed on: 13th February 2026

Easy to talk to, help with any problem quickly and e...

Easy to talk to, help with any problem quickly and effectively. Easy to use Reviewed on: 13th February 2026

Great all round

Easy to use, great customer service when ive needed it, good savings rates and live the ability to categorise spending Reviewed on: 13th February 2026

Easy to use, no fuss, no hassle and good CX

Easy to use, no fuss, no hassle and good CX Reviewed on: 13th February 2026

Great Bank

Always had great customer service, they act promptly and efficiently. Reviewed on: 13th February 2026

Been with chase a few years now and I love it ,alway...

Been with chase a few years now and I love it ,always easy to chat to if I have an issue ,always helpful just a great bank . Reviewed on: 13th February 2026

Great every bank and savers account

Great bank for everyday spending and ease to use if you want to create saving pots and keep money aside Reviewed on: 13th February 2026

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