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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Very good service.

Very good service. I have been a chase customer for 2 years. Cash back option is excellent Reviewed on: 15th February 2024

Always been helpful when I needed, and love the cash...

Always been helpful when I needed, and love the cashback. Reviewed on: 15th February 2024

I love everything about this account

I love everything about this account, the app is extremely easy to navigate and everything is so simple. Reviewed on: 15th February 2024

Simply excellent, great value, easy communication, g...

Simply excellent, great value, easy communication, great design of app, security, overall offer and service Reviewed on: 15th February 2024

Easy to use app, great customer service and stylish...

Easy to use app, great customer service and stylish card Reviewed on: 15th February 2024

I appreciate the 1% cashback

Firstly I appreciate the 1% cashback provided by Chase current account. Also 1% interest rate for current account is attractive. Furthermore, the daily-based interest for the Chase saver account together with instant money transfer between current & saver account is brilliant for management of my daily spending and saving. Reviewed on: 15th February 2024

I love the ease of using the app to move my money.

I love the ease of using the app to move my money. I love round up and cash back. Reviewed on: 15th February 2024

Pathetic customer service.

Pathetic customer service. They don't care about customers and are happy to advise you to use other bank accounts Reviewed on: 15th February 2024

Great Bank

It's great to use and have full confidence in them. Reviewed on: 15th February 2024

Enhanced banking experience

Using Chase is easy, cashback 1% is amazing, great experience using the app all around. Reviewed on: 15th February 2024

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