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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Easy to open and great customer service

The Chase current account is my go-to for all my banking needs. It was very easy and quick to open just using the app, and the customer support is amazing. They offer a messaging service through the app and my experience with it has been great. I would definitely recommend it! Reviewed on: 13th February 2026

brilliant and wonderful Great customer service

brilliant and wonderful Great customer service Reviewed on: 13th February 2026

Great current account.

Great current account. I like the cashback and how easy the app is to use. Reviewed on: 13th February 2026

The chase website is brilliant

The chase website is brilliant so easy to use it never fails cashback on spending and interest it ticks all the boxes for me Reviewed on: 13th February 2026

Great bank, love the rewards on spending the account...

Great bank, love the rewards on spending the account offers & the round up on spending is a great way to save a bit. Reviewed on: 13th February 2026

Easy bank

All good, helpful, clearly described Reviewed on: 13th February 2026

Great easy to use app, the one time I called custome...

Great easy to use app, the one time I called customer service they were informative & helpful Reviewed on: 13th February 2026

Good but hope there are some additional improvements

Everything is done online, but there's no physical branch so it's not the most convenient as sometimes I need cash. I also wish there is the option of providing the services in other languages, so someone like me who have average english can understand all the more complicated offers from the bank. Reviewed on: 13th February 2026

I have had a very good experien with Chase.

I have had a very good experience using Chase. My son introduced me to on line banking and as he was a customer of Chase he set it up and I was happy to fined that it was esay and if I needed help Chase had a helpline that is available 24 hours. Reviewed on: 13th February 2026

Plenty of pace if you bank with Chase

I’ve been with Chase for a few years and I can’t fault them, I’ve been with many other banks but nothing compares to Chase. A++++++++++++++++++ Reviewed on: 13th February 2026

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