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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Great rewards with this current account.

Great rewards with this current account. Reviewed on: 15th February 2024

Always very helpful with queries and good at dealin...

Always very helpful with queries and good at dealing with problems when unauthorised money taken from account Reviewed on: 15th February 2024

Incredibly easy to use

Incredibly easy to use, with bonuses for spending money and the saver account pays a very nice rate of interest as well, Very easy to transfer funds between the two and into and out of the accounts. I had not heard of Chase operating as a retail bank in the UK before although I knew about it as a US bank. I wish I'd heard about it before. Reviewed on: 15th February 2024

Amazing.

Amazing. Excellent app and customer service Reviewed on: 15th February 2024

Lost my card in a machine in Turkey, had excellent c...

Lost my card in a machine in Turkey, had excellent customer service from Chase it was very helpful being able to speak with someone very late at night Reviewed on: 15th February 2024

Excellent Banking Services

Excellent customer service, extremely easy to contact and speak to a real person. The App is super easy to use for online banking and we are kept up to date with interest rates on our current and saver accounts. Reviewed on: 15th February 2024

If you got a problem just phone and you talked to...

If you got a problem just phone and you talked to a real person and they very quick at answering the phone and they get back to you love it Reviewed on: 15th February 2024

Brilliant Bank account

Brilliant interest rates for an account that is similar to a current account. No hidden clauses when moving money backwards and forwards between accounts. Able to create different debit card numbers on the one card. No visible card numbers to the public eye. Reviewed on: 15th February 2024

Quick efficient I like the way my transactions show...

Quick efficient I like the way my transactions show up instantly on my phone Reviewed on: 15th February 2024

Great bank account

Great bank account, I got this account as it was recommended for use abroad due to the excellent exchange rate for purchases, I like the notifications that pop up on my phone almost immediately when purchasing anything anywhere so I’m always confident with my spending, money in the account is always earning interest and I enjoy cash back with purchases so it’s a win win, highly recommended Reviewed on: 15th February 2024

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