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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

App is great.

The app is very easy to use and I like the speed of the transactions. Also like the rates and the fee free international payments. I have had no problems at all with my accounts. Also the card never seems to have any problems. Reviewed on: 15th February 2024

cashback, what more do you need

Having a current account that gives you cashback on every purchase is so brilliant. It means at the end of the month, I can get a little back which in these times goes a long way. I also appreciate being able to spend abroad with no fees. The amount of coins in foreign currency I have is silly but being able to be cashless abroad as I am at home makes life so much easier. I also love the round-up account, it is the epitome of look after the pennies and the pounds with look after themselves. Reviewed on: 15th February 2024

Like the app, easy to use.

Like the app, easy to use. Round ups, good savings rates, the rewards on spending. Reviewed on: 15th February 2024

excellent customer service

excellent customer service always on the end of the phone, very helpful Reviewed on: 15th February 2024

Snappy dresser but does the job.

I have been thrilled with my chase current account. I spend on here all the time. Usually Amazon as I am housebound. Reviewed on: 15th February 2024

Helping and always there's on the phone

Helping and always there's on the phone Reviewed on: 15th February 2024

Great bank

Easy to set up. Excellent rewards & roundup options. No jargon. Clear & unambiguous language making products easy to understand. Reviewed on: 15th February 2024

I’m very happy to be cucumber chase bank ...

I’m very happy to be cucumber chase bank Reviewed on: 15th February 2024

Easy to access cash for 24 h and good saving...

Easy to access cash for 24 h and good saving rate Reviewed on: 15th February 2024

Easy to use, good interest rates and rewards

Easy to use, good interest rates and rewards Reviewed on: 15th February 2024

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