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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Great rewards

Great rewards for using the account Reviewed on: 15th February 2024

Reliant and easy to use app and great service

I have been a customer for above a year and have find the bank reliable and it has the best bank application of all that I have used (using TSB, Lloyd and NatWest as other examples) Reviewed on: 15th February 2024

No hassle at all, excellent service all round

No hassle at all, excellent service all round Reviewed on: 15th February 2024

My appreciation to Chase

I am writing to express my sincere appreciation for the exceptional banking experience I recently had with Chase. From the moment I first engaged with the services, I was impressed by the level of professionalism, efficiency, and personalized attention I received. First and foremost, I want to commend the customer service representatives for their unwavering dedication to providing top-notch assistance. Every interaction I had, whether in person or over the phone, was characterized by a genuine desire to understand and meet my needs. They were patient, knowledgeable, and always went above and beyond to ensure that I left with all my questions answered and concerns addressed. Moreover, I was thoroughly impressed by the ease and convenience of the digital banking platform. As someone with a busy schedule, being able to manage my accounts, transfer funds, and access important financial information from the comfort of my home or office is invaluable. The user-friendly interface and robust security measures gave me the peace of mind I needed to conduct my banking activities with confidence. Overall, my experience with Chase has far exceeded my expectations, and I would not hesitate to recommend the services to friends, family, and colleagues. In an industry where customer satisfaction is paramount, their dedication to excellence truly sets you apart. Reviewed on: 15th February 2024

Love my Chase debit card.

Love my Chase debit card. I can use it anywhere in the world. It’s never let me down. Reviewed on: 15th February 2024

Excellent cashback bonus for first year plus useful app

Excellent cashback bonus for first year plus useful app Reviewed on: 15th February 2024

Excellent, I get a little cashback every month.

Excellent, I get a little cashback every month. Reviewed on: 15th February 2024

Really user friendly app and great value with the ca...

Really user friendly app and great value with the cashback offers. Reviewed on: 15th February 2024

There is a good for round up money

There is a good for round up money Reviewed on: 15th February 2024

Great banking experience, rewarding and no issues

Great banking experience, rewarding and no issues Reviewed on: 15th February 2024

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