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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Top notch - what more could you want

Great app - user friendly, simple to navigate but still secure. Customer service respond quickly and efficiently - always polite and helpful. Reviewed on: 15th February 2024

App very good.

App very good, app doesn’t crash or have much of any downtime. All round very good. Reviewed on: 15th February 2024

Amazing Modern 2024 Banking.

Amazing Modern 2024 Banking. Simple easy spending, rewards and excellent interest rate. Thank you chase for bringing banking into the modern world.. Reviewed on: 15th February 2024

Five star operators.

Chase has been a revelation into the way banking with customers at the heart should be conducted. I am amazed at how easy and flexible it is to use their services. Their current account is the best b a country mile I have ever used in 55 years of banking in the UK. EVERYONE should have a Chase account and it would force the hight Street operators to up their game. Five star performers. Reviewed on: 15th February 2024

Instant response from call center whenever called.

Instant response from call center whenever called. Always 100% satisfaction via phone. Reviewed on: 15th February 2024

Scamming by third party.

Having got stung in a scam, I informed the chase bank, and made them aware of all the issues. They went onto to recoup 95% of the lost finance, and helped me greatly. Reviewed on: 15th February 2024

Simple, clear and easy to use.

Simple, clear and easy to use. The app gives you everything you need at a touch. Never had an issue and is my choice for everyday wear use. Reviewed on: 15th February 2024

Awesome product and support.

Awesome product and support. Would definitely recommend. Love the cashback and the app Reviewed on: 15th February 2024

Honest, Ethical & Reliable

Excellent service in the UK and whilst travelling in Europe and the USA - no surprise additional charges either! Reviewed on: 15th February 2024

How a modern bank should be.

Everything on the Chase banking app just works. It’s so easy to use from cash back to savings accounts and the opportunity to grow your money as well as protect it. I couldn’t be happier. Reviewed on: 15th February 2024

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