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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent account with lots of perks

Excellent account with lots of features including round up and cashback. Also good for travelling abroad as there’s no fees and you get good currency conversion rates. Reviewed on: 15th February 2024

I love it as it has now card details on it and the s...

I love it as it has now card details on it and the staff at customer service are very helpful and always on hand to help Reviewed on: 15th February 2024

Banking for Smart People

It has been a new type of account but easy to master and an excellent experience Reviewed on: 15th February 2024

Very user friendly

Always at the end of the with a real person . Always happy to help. Love the rewards. Love the app all very user friendly especially for someone who often gets stressed by technology. Reviewed on: 15th February 2024

Easy all the way :o)

Sign up and confirmation of identity process simple, smooth and quick. App is well thought through, intuitive to use and provides useful information well. Reviewed on: 15th February 2024

Helpful to me

Very easy and quick to use would recommend to family and friends Reviewed on: 15th February 2024

Great app which is easy to use.

Great app which is easy to use. Alerts are given when using card payments. Queries are answered quickly via the app Reviewed on: 15th February 2024

Superb customer service every time.

Whenever I have had a query about my account or need advice on how to access specific services, the person answering my question has responded quickly, and has either answered my query immediately, or has provided a step by step response on how to set up direct debits, standing orders etc. Reviewed on: 15th February 2024

Very helpful and friendly service.

Very helpful and friendly service. Good communication Reviewed on: 15th February 2024

excellent seamless banking experience

excellent seamless banking experience Reviewed on: 15th February 2024

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