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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

It’s been very reliable, I’ve been able to travel wi...

It’s been very reliable, I’ve been able to travel with good rates and no issues. The insights are so useful at helping me be aware of my costs Reviewed on: 15th February 2024

Great bank lost my card in America phoned them to ca...

Great bank lost my card in America phoned them to cancel it quickly answered and sorted everything quickly great service Reviewed on: 15th February 2024

Easy to use app and friendly service team

Easy to use app and friendly service team Reviewed on: 15th February 2024

Simple and effective.

Very happy with the simplicity of setting up and operating an account with Chase. Reviewed on: 15th February 2024

Awesome bank

I have been with Chase last few years. Very easy application navigation. Cash back and free foreign transactions - very handy stool few functions to add. Customer service easy to reach and talk to . Even Chase bot seems to be friendly Reviewed on: 15th February 2024

Amazing bank.

Amazing bank. Account opening is easy, banking app clear and user friendly. Reviewed on: 15th February 2024

I love how you get 1% cash back on your purchases.

I love how you get 1% cash back on your purchases. I am amazed how customer service gets back to you immediately if you have a problem Reviewed on: 15th February 2024

I'm very happy with account Chase

I'm very happy with account Chase Reviewed on: 15th February 2024

Excellent overall experience, interest on account, c...

Excellent overall experience, interest on account, cash back on purchases Reviewed on: 15th February 2024

I really like banking with Chase.

I really like banking with Chase. I have had experience of several 'big' high street banks and I find Chase much better. I can contact them when it's convenient to me, I can message them any time, they get back to me quickly. when I do contact them they respond and I actually find it quicker and more personal than standing in a queue in the high street. There is always the cash back reward & a good savings rate. What more do you want? Reviewed on: 15th February 2024

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