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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Brilliant app.

Brilliant app. Super customer service. Reviewed on: 15th February 2024

Excellent for using abroad

I opened a chase account initially because we could use it abroad without any fees and get a comparable exchange rate on our spending. However I have found the account so easy to use, with lots of financial incentives such as cash back and good interest rate on ‘save the change’ that I use it for all my regular spending. Reviewed on: 15th February 2024

really great service, always helpful

really great service, always helpful and you get the bonus of 1% cashback Reviewed on: 15th February 2024

Online functions and experience is far superior.

Online functions and experience is far superior. You can stop the card temporarily which is great for stopping unauthorised access to your money. Interest rate is very high for both the current account and savings account. And finally the Cashback amount on everyday spending is high. Reviewed on: 15th February 2024

Get monthly cash back, can control everything from t...

Get monthly cash back, can control everything from the app. Customer service is helpful and prompt. Reviewed on: 15th February 2024

Fantastic products and great customer service

Fantastic products and great customer service Reviewed on: 15th February 2024

Easy to use .

Easy to use ...very intuitive and email contact when necessary is brilliant Reviewed on: 15th February 2024

Great service and amazing customer service

Great service and amazing customer service Reviewed on: 15th February 2024

Straightforward and Stress-free account.

Everything about this account is straightforward from the application process onwards.Contacting Customer Services was easy when I needed to. The interest rates are really competitive. Using the card in the UK and abroad, I have found that there is no worry about hidden charges, relieving any unwanted stress. Thank you Reviewed on: 15th February 2024

No cost banking with great products and easy to use...

No cost banking with great products and easy to use app. Reviewed on: 15th February 2024

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