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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Easy to manage account

Easy to manage and transfer money to a from the savings account. Annual statement for tax purposes can be easily exported. Reviewed on: 15th February 2024

Room For Improvement For This Newcomer

Chase's savings interest rates need to be more competitive. Their platform needs a presence on the web as well, and not restricted to app-only. Reviewed on: 15th February 2024

Very good benefits for regular use (cashback).

Very good benefits for regular use (cashback). Also like that the app provides notifications of all purchases, something some major high street banks still don't support. The app itself is fast and efficient, however, it isn't always the most intuitive, actions like getting to card details are lengthier than necessary and not overly clear, although once you know how it isn't so bad. Reviewed on: 15th February 2024

Efficient banking easy to use app love how the accou...

Efficient banking easy to use app love how the account can be spilt into other saving plans and the cash back is a nice to have benefit Reviewed on: 15th February 2024

I am Happy with chase as I am still new for using ch...

I am Happy with chase as I am still new for using chase Reviewed on: 15th February 2024

Ecellence

So easy to set up and transfer money from other accounts and with the chase app Reviewed on: 15th February 2024

Not only UK, one of the best around the world.

I lived around the world and used numerous banks in the US and Asia. Chase is one of the best in providing good value of money, convenience and easy to use app. Reviewed on: 15th February 2024

Quick resolution to queries and great to get 1% cash...

Quick resolution to queries and great to get 1% cashback. Easy to use app. Reviewed on: 15th February 2024

Such a great banking app / so easy to use.

Such a great banking app / so easy to use. Reviewed on: 15th February 2024

Best bank ive used by far.

Best bank ive used by far. 40 years with HSBC and they give you nothing Reviewed on: 15th February 2024

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