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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great experience, nice service , good attitude

Great experience, nice service , good attitude Reviewed on: 13th February 2026

Excellent customer service, easy to contact

Excellent customer service, easy to contact Reviewed on: 13th February 2026

Current account status

I now know my currentaccount details and it amends within seconds of movements in and out. I get immediate notifications. They also assist rapidly with any concerns I may have with a caring attitude and keep me informed every step of the way Reviewed on: 13th February 2026

Great current account with excellent app and custome...

Great current account with excellent app and customer service! Reviewed on: 13th February 2026

Cashback changes

Things have changed - ie cashback on lots of purchases have been removed Reviewed on: 13th February 2026

I use my chase account

I use my chase account all the time, it’s especially good for use abroad Reviewed on: 13th February 2026

Since joining Chase I have a professional, we'll man...

Since joining Chase I have a professional, we'll managed experience and would, without hesitation recommend them to everyone. Reviewed on: 13th February 2026

Excellent service, if you have a problem its sorted...

Excellent service, if you have a problem its sorted very quickly Reviewed on: 13th February 2026

Best Banking Service I’ve used

Great bank easy to use and understand and customer service have been really helpful and understood my needs Reviewed on: 13th February 2026

Whenever I’ve had an issue..

Whenever I’ve had an issue, which is only been twice and four years the level of customer service, help and advice has been outstanding Reviewed on: 13th February 2026

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