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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Rewarding customers unlike other banks.

The two high street banks that I have used consistently for 45 years have given nothing regarding incentives and interest. Chase have given me more back in only two years of banking with them then the over two in four decades!! Reviewed on: 15th February 2024

Love the ease of using the Chase app to spend and sa...

Love the ease of using the Chase app to spend and save my money. I have encouraged my husband and sister to open accounts. Reviewed on: 15th February 2024

Very efficient and easy to use the app

Very efficient and easy to use the app Reviewed on: 15th February 2024

I enjoyed banking with Chase Bank.

I enjoyed banking with Chase Bank. Proving hassle free banking Reviewed on: 15th February 2024

Has been flawless since transferring over to them an...

Has been flawless since transferring over to them and easy to use Reviewed on: 15th February 2024

Great online and mobile banking easy to navigate and...

Great online and mobile banking easy to navigate and customer service is great Reviewed on: 15th February 2024

A brilliant bank that is super-simple to use

A brilliant bank that is super-simple to use and provides really helpful cash back and good interest rates. Love the ‘round-ups’ account…great idea. Reviewed on: 15th February 2024

The 1stbank app that evolves with your needs

Easy to use, constantly evolving, taking customer feedback into accounts to fit to specific customer needs, very good CX, easy way to reach cash back. Reviewed on: 15th February 2024

It has been fantastic and as good customer service

It has been fantastic and as good customer service Reviewed on: 15th February 2024

The best bank

The best bank I have ever had easy to use and travel money . Reviewed on: 15th February 2024

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