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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Best customer service

When I need something done it is done not getting moved from pillar to post Reviewed on: 15th February 2024

An excellent bank to deal with.

Can actually speak to an English voice (very quickly) on the phone. Great communication on a regular basis. Great benefits for banking with them, interest on current account, cash back on expenditure, and round up benefits are unique.and the App is exceptionally user friendly. Like the security of their debit card with no numbers on it Reviewed on: 15th February 2024

So easy to use, I feel valued

So easy to use… great customer service. I feel valued Reviewed on: 15th February 2024

Fantastic bank, great customer service and pay cash...

Fantastic bank, great customer service and pay cash back for spending my money. Reviewed on: 15th February 2024

Very good bank

No issues; easy to move money between accounts, good cashback % Reviewed on: 15th February 2024

Customer Service over the phone is poor but overall...

Customer Service over the phone is poor but overall offer and in particular the Cash Back scheme is very good. Reviewed on: 15th February 2024

Great bank, easy to manage money.

Great bank, easy to manage money. Love the services it provides. Reviewed on: 15th February 2024

Easy to track where you spend your money

Easy to track where you spend your money Reviewed on: 15th February 2024

Great excellent app very easy to use...

Great excellent app very easy to use Reviewed on: 15th February 2024

Excellent Bank Service.

The Bank has provided an excellent service, its IT systems are very informative and easy to understand. It also gives customers complete and direct control over their finances. The phone App is so useful, providing instant access to Chase accounts and real time information on spending. Reviewed on: 15th February 2024

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