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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Positive Banking

Easy online application & management p Reviewed on: 15th February 2024

Best bank Ever

Everything is so quick simple and smooth Reviewed on: 15th February 2024

Great app and customer service.

Great app and customer service. Easy to do banking with and great cashback. Reviewed on: 15th February 2024

The most used of the five other cards I have.

Client service is ok. Good protection against scams, I've got my scammed money back after addressing to client service. Cashback 1% is fine. Unfortunately, Chase card is not accepted at when paying at pump at Tesco. Payment is possible only at cashier. Reviewed on: 15th February 2024

I love this bank.

I love this bank. Easy to apply for, great service and products with a great interest rate. The cash back is wonderful and I love the roundup function. Amazing customer service, quick to answer and friendly. Reviewed on: 15th February 2024

Easy to use.

Easy to use. I like the fact that my details are not on my card. Never had any problems either depositing money, moving it, or paying for goods or services. Reviewed on: 15th February 2024

The Friendly Listening 24 Hour Bank

I have had a Chase C/A almost since it was released in the UK. It was easy to set up and even easier run. Any problems that I have had have been dealt with immediately by their excellent staff. Calls are answered within a minute, not just between 0800-1700 but any time Reviewed on: 15th February 2024

Hassle free banking pays interest, and the app is re...

Hassle free banking pays interest, and the app is reliable and easy to use. Reviewed on: 15th February 2024

The app is fantastic.

The app is fantastic. Clear and easy to use. The interest rate is more than competitive and account benefits such as round up are great Reviewed on: 15th February 2024

Great experience with no complaints

Great experience with no complaints Reviewed on: 15th February 2024

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