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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

great bank to deal with - easy to use app as well.

great bank to deal with - easy to use app as well. Always on hand to answer queries. Decent interest rates and you can use their card overseas. Reviewed on: 15th February 2024

I now use the banking myself instead of leaving it t...

I now use the banking myself instead of leaving it to my spouse Reviewed on: 15th February 2024

Easy to use app, good savings rates

Easy to use app, good savings rates. Good customer service. Good information about products. Reviewed on: 15th February 2024

Easy peasy!

Easy to sign up and move all money over. Great app Reviewed on: 15th February 2024

Great Phone Banking App.

I always feel in control of my money and the service is excellent. Reviewed on: 15th February 2024

Great bank

Great bank love the cash back every month! Reviewed on: 15th February 2024

Fantastic

Fantastic. Nice and simple. Easy to work with and quick to provide answers. Many benefits. Reviewed on: 15th February 2024

Chase is so easy to navigate around.

Chase is so easy to navigate around. Any issues are solved with ease. Great interest rates and saving too. Reviewed on: 15th February 2024

It's an easy to use account but with some drawbacks...

It's an easy to use account but... There are restrictions on what bank accounts you can transfer money to. Plus no chequing services. So docked a star for this. Also I was unable to transfer fully to this account - as I don't have a Debit Card for my main current account. That's pretty lame... Reviewed on: 15th February 2024

i love their customer service!

i love their customer service! Efficient. Reviewed on: 15th February 2024

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