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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

It's an easy to use account but with some drawbacks...

It's an easy to use account but... There are restrictions on what bank accounts you can transfer money to. Plus no chequing services. So docked a star for this. Also I was unable to transfer fully to this account - as I don't have a Debit Card for my main current account. That's pretty lame... Reviewed on: 15th February 2024

i love their customer service!

i love their customer service! Efficient. Reviewed on: 15th February 2024

Great bank.very happy

Great bank. It’s app only. But it has all of the same features as any bank.Easy to use. Layout very easy to find out what I need. Every time I make a transaction I get confirmation on my phone. Saving rates are good too. Reviewed on: 15th February 2024

The best bank in my view , customer services are the...

The best bank in my view , customer services are the best. Reviewed on: 15th February 2024

Simple, effective and interest and fee free overseas

Simple to set up and operate. Fast transaction processing. No charges for usage overseas and good exchange rates too. Clear and helpful App to manage it. And it pays interest. Does all this without fuss. Reviewed on: 15th February 2024

I have been using chase for around 6 months and have...

I have been using chase for around 6 months and have recommended it to family members who have since joined Reviewed on: 15th February 2024

Competitive rates, good service, small niggle

Competitive interest rates, good customer service. But cannot pay cheque or cash in Reviewed on: 15th February 2024

The app is very easy to use , nice and simple !

The app is very easy to use , nice and simple ! Really good when you pay it shows straight away on your phone Reviewed on: 15th February 2024

Great service and currency rate.

Great service and currency rate. Always easy to contact with quick reply. Love the 1% cashback and the leftover money savings account along with getting interest on the current account. Reviewed on: 15th February 2024

Bank par excellence

Immediate n prompt response to payments, deposits and spending. Much better than high street banks. A very good customer service. Reviewed on: 15th February 2024

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