Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

View other Chase Bank products

4.86

Based on 48,990 reviews, last reviewed 5th May 2026

97% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Totally reliable Card transactions abroad

I have just returned from a trip to Asia and Chase card worked everywhere which was very reassuring as another card of mine did not . I shall be using Chase for all transactions from now on whilst here and abroad. Reviewed on: 15th February 2024

Easy to deal with and everything just works

Easy to deal with and everything just works Reviewed on: 15th February 2024

App easy to use lots of info given.

App easy to use lots of info given. Various rewards for both current accounts and savings. Everything at your fingertips. Reviewed on: 15th February 2024

Best banking experience I have ever had

Transparency, no de-banking, no hidden or exorbitant fees . Reviewed on: 15th February 2024

Best Bank in the World

JPMorgan Chase easily the best bank In the world. I love the cash backs and round ups Reviewed on: 15th February 2024

Excellent human-responsive customer service

customer service is very good, with a helpful human being answering promptly specific queries and concerns, rather than a "chatbot" which can only respond to standard questions. The 1% cashback on virtually all spending is an added benefit. The linked "round up" account offering 5% interest is an added bonus. Reviewed on: 15th February 2024

Best in class

It really has been effortless with Chase. It's like an old fashioned account where you get paid to have an account, spend money on it, get to speak to actual people on the phone but all Digital and modern! 1% interest, 1% cashback, as long as you put £500 a month in(the celebration emoji to tell you you've qualified each month is quite cute by the way) and 5% on roundups to help you save without even noticing you're doing it. What's not to love? The app is very easy and intuitive to use, never had an issue with it. The alerts every time you use your card are quite comforting as, if someone had stolen your card and you didn't know, you'd be on the app suspending your card straight away as opposed to finding out you'd no money left a few days later. I have phoned them a couple of times to check entries and, unlike some other accounts I have, I got to speak to an actual person within minutes, someone who genuinely seemed interested and helpful instead of a depressed robot. On the downside account opening took a wee while as there was high demand but once it was up it was fine. Overall top marks, can't fault it. Reviewed on: 15th February 2024

Superb Account.

It’s great for controlling expenditure and no charges when using the card overseas. They also offer good interest rates on savings. Reviewed on: 15th February 2024

Excellent customer service

I've found the Chase current account very useful, especially when travelling abroad, so easy to use. Reviewed on: 15th February 2024

Very easy to use and never had any issues with the s...

Very easy to use and never had any issues with the service Reviewed on: 15th February 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Student Current Account
from Halifax 4.27 from 11 reviews
Current Account
from Reliance Bank 4.00 from 1 reviews
Student Current Account
from Lloyds Bank 4.16 from 6 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23020 reviews
Credit card
from Chase Bank 4.81 from 379 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub