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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Love the monthly cash back feature, the app is very...

Love the monthly cash back feature, the app is very easy to use, the customer service have been very helpful when I have needed them and I have had no issues with using chase over the last year even when on holiday abroad. Reviewed on: 15th February 2024

The App is really slick and it is easy to link to ot...

The App is really slick and it is easy to link to other accounts. The account feels safe and secure and the team will contact me with any queries if they are concerned. Reviewed on: 15th February 2024

Chase is Ace

Easy to join and set up, always available, 1% cashback a nice touch. Love it. Reviewed on: 15th February 2024

Cash back and interest is great.

Cash back and interest is great. 1% on spending and easily links to a generous Cash Saving account. I put Neutral for the customer service review because I have not had to use them Reviewed on: 15th February 2024

Easy to use app.

Easy to use app. Informative emails at regular intervals. Quick reaction to changes in interest rates. Reviewed on: 15th February 2024

Great App, easy to apply for.

Great App, easy to apply for. Interest rates are good for savings accounts and the interest rate on current account money is a nice bonus. Reviewed on: 15th February 2024

Easiest banking experience ever!

Easiest banking experience ever! I really appreciate the effort of working customer first. Reviewed on: 15th February 2024

All good no problems everything runs smoothly

All good no problems everything runs smoothly Reviewed on: 15th February 2024

Would recommend

They are a great bank - quick & easy to talk to an actual human being, who speaks good and clear English. Great interest rates. Fantastic app. Good cash back. Would definitely recommend them to a family member / friend. Reviewed on: 15th February 2024

I use it on daily basis best bank

I use it on daily basis best bank Reviewed on: 15th February 2024

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