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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Chase , a fantastic mobile app

Ever since I joined chase bank , it has made me more budget aware. The mobile app is fantastic , easy access to my savings and round up , which is in my opnion , an absolute godsend Reviewed on: 15th February 2024

Excellent banking experience

Quick and easy to use. Easy to understand the app and move money around. Large payments are followed up with courtesy calls. Customer service responds to queries quickly Reviewed on: 15th February 2024

Great current account incentives and savings rates.

Great current account incentives and savings rates. Really rate their customer service on the rare occasion that I have needed to speak to them they have been amazing. Have recommended chase to most people and have got 3 people to move their banking to chase! Reviewed on: 15th February 2024

Great app

Good clean app but scope for improvement in terms of additional features Reviewed on: 15th February 2024

Fantastic app that’s user friendly.

Fantastic app that’s user friendly. Very simple set up and excellent customer service. Reviewed on: 15th February 2024

Pays the best interest on savings.

Pays the best interest on savings. Great customer service. Reviewed on: 15th February 2024

The chase bank has good customer service to all it c...

The chase bank has good customer service to all it customers, the team is fantastic. Reviewed on: 15th February 2024

Flexible and easy to use

I’ve recently started using the round-up facility to boost my savings and am also very pleased with the rewards facility. The Chase current account is flexible and easy to use and encourages saving. I love being able to use my phone to pay for things from my Chase account. Reviewed on: 15th February 2024

This really is a no brainer

Zero fees for banking, zero fees for overseas transactions, the app is brilliant and you also get cashback on your spending. It's as if I designed my own bank account. Reviewed on: 15th February 2024

Great bank to use for every day and on holiday abroad.

Cash-back soon adds up and its great to have a current account that pays interest. Reviewed on: 15th February 2024

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