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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Best online bank available in the UK

So easy to use online. When ever I have contacted customer services the advisor has been knowledgeable and always happy to spend time with me to bring what ever the issue is to a satisfactory conclusion. Reviewed on: 15th February 2024

Excellent interest rate and easy to navigate in the...

Excellent interest rate and easy to navigate in the app Reviewed on: 15th February 2024

Just so easy.

Just so easy. I am not very good on computers and with I T, but I find moving my money quite easy. Simple, no hassle banking and good rates of interest. Reviewed on: 15th February 2024

Switch to Chase and take control

Since switching to Chase I have had more freedom with my money and have had success in activity managing my money. The customer service is really helpful, the app is simple to use, and the additional benefits of earning cashback is a really good incentive. I feel a certain level of prestige banking with Chase and would highly recommend them. Reviewed on: 15th February 2024

The support is always there when needed and always a...

The support is always there when needed and always answered quickly Reviewed on: 15th February 2024

Excellent app for convenient and quick way to manage...

Excellent app for convenient and quick way to manage finances. Reviewed on: 15th February 2024

Opt to pay in local currency or Pounds

When spending abroad you can opt to pay in local currency or GBP - whichever gives the best deal Reviewed on: 15th February 2024

Brilliant app, ease of banking.

Brilliant app, ease of banking. Current/savings accounts side by side and so quick to transfer. Great customer service, Reviewed on: 15th February 2024

Good communication, great rates of interest, easy to...

Good communication, great rates of interest, easy to see amount across accounts, card feels more secure the normal cards. Quick and easy transfers between accounts. Reviewed on: 15th February 2024

Excellent customer service support.

Excellent current account with cash back on purchases. Even better customer service support. Reviewed on: 15th February 2024

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