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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48927 reviews)

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4.94

Based on 48,927 reviews, last reviewed 25th Mar 2026

447200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing experience, customer service is extremely he... Amazing experience, customer service is extremely helpful Reviewed on: 25th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48927)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

The online app is simple to use.

The online app is simple to use. Round up means you can save without even trying. Paying in £1500 each month means you earn cashback! Basically free money, who wouldn’t love this. Reviewed on: 13th February 2026

Fab bank

Good experience with this bank. always very helpful Reviewed on: 13th February 2026

Any issues raised, solved lot quicker than high stre...

Any issues raised, solved lot quicker than high street bank. And hassle free Reviewed on: 13th February 2026

Quick at answering questions - downside is new custo...

Quick at answering questions - downside is new customers get better incentives - these should be extended to loyal customers. This also applies to saving account bonus rates as well as cash back on spending for current accounts Reviewed on: 13th February 2026

User friendly App Banking Service

User friendly App Banking Service…customer service very prompt, helpful and efficient Reviewed on: 13th February 2026

Chase are in the lead

Great easy to use app. Customer service best I've received from a bank. Rewards are competitive Reviewed on: 13th February 2026

Excellent customer service

Never had a problem, and customer service are extremely helpful when you need them. Above and beyond Reviewed on: 13th February 2026

Very happy with the notifications as soon has the ca...

Very happy with the notifications as soon has the card is used . Reviewed on: 13th February 2026

Quality service

The app is really easy to use. The assistance and help is great too. Reviewed on: 13th February 2026

Best UK bank!

Excellent app and prompt response on live chat. Really easy to use Reviewed on: 13th February 2026

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