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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Easy to function account

Easy to function account and transparent with fees and costs. Reviewed on: 13th February 2026

Better than a high street bank

On line account is really easy to use for all my banking, everything is at my fingertips, as a 85 year old I find essential Reviewed on: 13th February 2026

Really easy to use on line banking service and custo...

Really easy to use on line banking service and customer service are always helpful and very friendly. Reviewed on: 13th February 2026

Answers phone in less than 2 minutes and always frie...

Answers phone in less than 2 minutes and always friendly helpful staff Reviewed on: 13th February 2026

Easy to navigate.

Easy to navigate. Like having separate pots of money to save for particular things Reviewed on: 13th February 2026

What an amazing bank excellent products and excellen...

What an amazing bank excellent products and excellent service Reviewed on: 13th February 2026

Its been a good bank with good savings available

Its been a good bank with good savings available Reviewed on: 13th February 2026

Excellent service

Excellent service, for current account and savings Reviewed on: 13th February 2026

Very clean app, does everything it should do well.

Very clean app, does everything it should do well. Reviewed on: 13th February 2026

The cash back on first 12 months was excellent - i s...

The cash back on first 12 months was excellent - i switched to using this rather than my AMEX credit card. Reviewed on: 13th February 2026

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