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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

The cash back on first 12 months was excellent - i s...

The cash back on first 12 months was excellent - i switched to using this rather than my AMEX credit card. Reviewed on: 13th February 2026

My experience with chase bank

My experience with Chase Bank has been excellent. Their customer service team is always prompt, professional, and helpful in resolving any questions or concerns. I particularly appreciate how user-friendly and well-organized their system is, whether online or through the mobile app. It makes everyday banking fast, simple, and stress-free. Reviewed on: 13th February 2026

International withdrawals at no extra cost

International withdrawals at no extra cost Reviewed on: 13th February 2026

New customer to chase.

New customer to chase. app is brilliant. Love the money back on purchases and great savings rate. Reviewed on: 13th February 2026

Good service.

Good service. Easy to use. Recommended Reviewed on: 13th February 2026

Very good

Great everyday banking, good perks and easy app Reviewed on: 13th February 2026

Great online experience

Great online experience no unplanned outages and availability Reviewed on: 13th February 2026

Good customer service experience where they solve is...

Good customer service experience where they solve issues straight away. The cash back is good but could be better if it was for all purchases again Reviewed on: 13th February 2026

Very easy to deal with and check accounts.

Very easy to deal with and check accounts. Reviewed on: 13th February 2026

Great customer service

Products are very good but customer service via the online chat is quick and helpful. Reviewed on: 13th February 2026

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