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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

App has always been good.

App has always been good. It has all the links needed and the security seems tight. Reviewed on: 15th February 2024

Fab app and service, all 'round

They are very friendly and respond quickly in app or by phone. I like the features of the app; to check your spending, comparisons to previous months, adding new payees, etc. The app is extremely easy to navigate. Reviewed on: 15th February 2024

Always there

The chase team are always there if you need help, the app is simple to use Reviewed on: 15th February 2024

Better than monzo

Never had an issue and so easy and straightforward and I have many high street banks and chase has trumped. Also use monzo and stopped using monzo when used chase as was so much better Reviewed on: 15th February 2024

Fab account with great app!

Great savings account even though rate could be better. Love the cash back on current account and interest in current account Reviewed on: 15th February 2024

Excellent bank and service

I transferred to Chase and I am very pleased with the process transferring from my old bank to Chase and all my direct debits and the customer service has been excellent Reviewed on: 15th February 2024

Just great

Straight forward set up with an easy and clear app. Like the roundup and cashback extras Reviewed on: 15th February 2024

Chasing Excellence

Chase is a very user friendly and have only positive things to say. A few extensions to the service provide could be better integration with Xero and Amex etc Reviewed on: 15th February 2024

Great bank

Friendly banking app, cashback on purchases, good saving rate Reviewed on: 15th February 2024

Great customer service.

Easy to speak to, great customer service. Reviewed on: 15th February 2024

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