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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48933 reviews)

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4.94

Based on 48,933 reviews, last reviewed 25th Mar 2026

447700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

good to use abroad as theres no interest to pay when... good to use abroad as theres no interest to pay when buying currency. Great savings rate in the savings account Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48933)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

User friendly App Banking Service

User friendly App Banking Service…customer service very prompt, helpful and efficient Reviewed on: 13th February 2026

Chase are in the lead

Great easy to use app. Customer service best I've received from a bank. Rewards are competitive Reviewed on: 13th February 2026

Excellent customer service

Never had a problem, and customer service are extremely helpful when you need them. Above and beyond Reviewed on: 13th February 2026

Very happy with the notifications as soon has the ca...

Very happy with the notifications as soon has the card is used . Reviewed on: 13th February 2026

Quality service

The app is really easy to use. The assistance and help is great too. Reviewed on: 13th February 2026

Best UK bank!

Excellent app and prompt response on live chat. Really easy to use Reviewed on: 13th February 2026

Great banking experience

Had for a good few years and saving opportunities have been outstanding Reviewed on: 13th February 2026

The best

Great saving rate. Best I’ve found. Reviewed on: 13th February 2026

All good, very helpful when contacted

All good, very helpful when contacted Reviewed on: 13th February 2026

Easy to use and great value.

Easy to use and great value. I have the current account, savings and credit card and they’re all great with brilliant customer service should ever need it. I always recommend Chase to friends and they’re always grateful after! Reviewed on: 13th February 2026

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