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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48931 reviews)

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4.94

Based on 48,931 reviews, last reviewed 25th Mar 2026

447500% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great bank Always helpful and professional easy to contact Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48931)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Fast, Friendly service, convenient and easy to use,...

Fast, Friendly service, convenient and easy to use, very logical environment. Communicating with them is easy. Flexible and responsive. I have only good things to say about them. I really appreciate it. I'm glad my daughter recommended them to me. Reviewed on: 13th February 2026

It just works, without any drama.

It just works, without any drama. The app is easy to use and tells me everything I need to know, and it's always available, 24/7, (apart from the occasional planned outage, but everything needs maintenance). Reviewed on: 13th February 2026

My experience with Chase Bank has been very positive...

My experience with Chase Bank has been very positive overall. Their customer service is responsive and professional, and I’ve found their staff helpful whenever I’ve had questions or needed support. The banking app is easy to use, secure, and convenient for managing my finances. Transactions are smooth, and I appreciate the reliability and trustworthiness of the bank. Chase provides a strong sense of security and efficiency, which makes banking with them a comfortable experience. I would recommend Chase to others based on the consistency and quality of service I’ve received. Reviewed on: 13th February 2026

Excellent bank good cashback and problems solved ver...

Excellent bank good cashback and problems solved very quickly woth great communication Reviewed on: 13th February 2026

Chase a great review.

Chase has good savings rates on current account and very easy to move and transact money between accounts. So moving to high interest Chase savings accounts is instant and easy. Reviewed on: 13th February 2026

Great customer service

Customer service dealt with my query quickly and efficiently, eventhough it was a bank holiday. Reviewed on: 13th February 2026

Very good online bank with great rates!

Very good online bank with great rates! Reviewed on: 13th February 2026

Well designed and easy to use and navigate the app.

Well designed and easy to use and navigate the app. Reviewed on: 13th February 2026

Great Bank

Good customer service and great savings account and the app is very user friendly Reviewed on: 13th February 2026

I’ve had an issue where my card was taken by the ATM...

I’ve had an issue where my card was taken by the ATM and didn’t get any cash out. Took it chase customer service and they investigated and returned my money back along with a new card within a couple of days! Also excellent rate for savings and Cashback! Reviewed on: 13th February 2026

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