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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 5th May 2026

96% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Excellent customer service and money back too

I’ve had a few problems caused by myself and customer services have sorted them within minutes of calling. Also love the fact I get money back on my spending Reviewed on: 15th February 2024

Change my life having a Chase card , no fuss ea...

It's change my life having a Chase card , no fuss easily controlled , able to spend and make profit is great for a debit card . Reviewed on: 15th February 2024

I have been using chase for last 2 year never get di...

I have been using chase for last 2 year never get disappointed. Reviewed on: 15th February 2024

The app is easy to use.

The app is easy to use. Competitive reward and saving interest rate Reviewed on: 15th February 2024

Easy and simple.

Easy and simple. The onboarding process was seamless and the usability of the app is welcome compared to other banks Reviewed on: 15th February 2024

I recommend Chase to all

I have recommended Chase to many of my friends and family since joining. Not only is there no fee for the service they provide but the cashback reward is excellent. The initial signing up process was super easy and the customer service is just excellent. I have had to change my card details twice and it’s a quick and painless process. I will not be moving to anyone else just as long as the service remains at its current level. Reviewed on: 15th February 2024

Great features

Great features including cash back and round up Reviewed on: 15th February 2024

Modern Banking with benefits

App based secure banking makes money management very easy. You can see all your transactions in one place, move money between accounts effortlessly earn interest on your current account balance and earn cash rewards when you spend. Reviewed on: 15th February 2024

Helpful with enquiries and sort any problems out

Helpful with enquiries and sort any problems out Reviewed on: 15th February 2024

Good cash back rate, customer service are very helpful.

Good cash back rate, customer service are very helpful. Reviewed on: 15th February 2024

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