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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 5th May 2026

96% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

The best thing is the round up saving money without...

The best thing is the round up saving money without noticing it Reviewed on: 15th February 2024

The chase account is simple to use and has never giv...

The chase account is simple to use and has never given me any issues when processing payment. Reviewed on: 15th February 2024

Excellent customer service with helpful staff who re...

Excellent customer service with helpful staff who respond quickly and efficiently with your questions and queries Reviewed on: 15th February 2024

No Bots .

No Bots . Just efficient people who respond quickly when you chat with them . Other banks need to do the same . Reviewed on: 15th February 2024

Chase took a chance on me when no others would!

When I first moved to the uk no bank would accept me because I didn’t have a British passport but chase did. The customer service when ordering my card was flawless and the staff are so warm welcoming and helpful. If chase notices any unusual charge on your card they phone you because they care. The chase round up and cash back has saved me so many times when I was low on funds and a few days away from pay day. I love chase and they have my loyalty Reviewed on: 15th February 2024

Good service and value for money.

Good service and value for money. Reviewed on: 15th February 2024

Amazing account for travelling.

Amazing account for travelling. I'm on a year sabbatical travelling through loads of countries. In each one when paying with my card I'm charged the interbank exchange rate at the time. No hidden fees. No extra costs. It's saved me loads. On top of this you get 1% cash back in your first year. Reviewed on: 15th February 2024

Great easy to use app, proactive at increasing the i...

Great easy to use app, proactive at increasing the interest rates, cash back a great bonus Reviewed on: 15th February 2024

Chase bank is amazing best bank I’ve with been with...

Chase bank is amazing best bank I’ve with been with in a while the round up scheme is fantastic! Absolutely love it customer service is top notch Reviewed on: 15th February 2024

Excellent customer service

Brilliant experience no matter when I call and what the issues are. No issue seems to be faze the Chase team when I engage and it’s brilliant Reviewed on: 15th February 2024

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