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Chase Bank: Current account reviews

View other Chase Bank products
4.86
Based on 48,990 reviews, last reviewed 5th May 2026
96% decrease in 5 star reviews
in the past 90 days
90% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026
Phil A's avatar
Phil A

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48990)

Value for money

5
It is really value for money it terms of it cash back service Reviewed on: 15th February 2024
Joel J's avatar
Joel J

Excellent experience

5
Since I have had chase I've had no issues with going online any issues I have had they have resolved quickly their money back on spending is amazing Reviewed on: 15th February 2024
Tanya P's avatar
Tanya P

Good cashback and great rate on linked savings account.

5
Good cashback and great rate on linked savings account. App is easy to use Reviewed on: 15th February 2024
Emma 's avatar
Emma

I love checking how much my spend has been rounded...

5
I love checking how much my spend has been rounded up Reviewed on: 15th February 2024
Sarah B's avatar
Sarah B

Great app, I love the roundup feature and the cashba...

4
Great app, I love the roundup feature and the cashback on the debit card. Reviewed on: 15th February 2024
Rose Prentice's avatar
Rose Prentice

Bonus every month

5
Pleased to receive 1 per cent bonus on spending paying the monthly bills. Reviewed on: 15th February 2024
Neal Robinson's avatar
Neal Robinson

Card issues anda fraud claim.

5
Had a couple of card issues and a fraud claim, both dealt with without fuss and very efficiently. Compensated for the embarrassment caused by card issues, and fraud sorted with a few simple questions, then credited the amount involved straight back to my account. Reviewed on: 15th February 2024
Jonathan D's avatar
Jonathan D

The best thing about Chase is the cashback on spendi...

4
The best thing about Chase is the cashback on spending combined with the round-up feature. The app is the best banking app I have used. The biggest downsides to Chase are the lack of a desktop site and the inability to deposit or withdraw cash, so it must be used alongside another bank account. The savings account provides instant access to money, unlimited deposits but the interest rate is no longer as competitive as it once was. Reviewed on: 15th February 2024
Matthew T's avatar
Matthew T

Brilliant product, excellent app and great service

5
Brilliant app, easy to use, super fast and great support on the one occasion I had to speak with someone. Reviewed on: 15th February 2024
Alan U's avatar
Alan U

Mobile app is the Master!

5
Very efficient, brilliant mobile app. Had no problems at all. Reviewed on: 15th February 2024
Robert H's avatar
Robert H

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