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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 5th May 2026

96% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Great bank.

Great bank. Hassle free and rewarding. Reviewed on: 15th February 2024

I think the 1% interest and cashback is competitive.

I think the 1% interest and cashback is competitive. I feel that the customer service could be a bit quicker to respond to queries when using the app. It would be better if they had branches and chequebooks. Reviewed on: 15th February 2024

Genuinely fantastic!

Genuinely fantastic! I used to be with Natwest, Chase are more helpful and there are plenty more benefits to them. Reviewed on: 15th February 2024

Cash back is great

Love the cash back and the roundup, as well as the exchange rates and cash withdrawal Reviewed on: 15th February 2024

Fabulous Service and Customer Support

My Chase Bank Current Account was so easy to set up and I love the features of the card and app. When I have had to do things like update my address or ask something the live chat feature has been so helpful with really responsive and helpful assistance from the team. I love using this app! Reviewed on: 15th February 2024

FAULTLESS

Been with chase for a couple years now and never had any problems and recommended to all friends n family Reviewed on: 15th February 2024

Very easy to use.

Very easy to use. Love the round up features and decent interest rates. Reviewed on: 15th February 2024

Extremely good service throughout - fantastic custom...

Extremely good service throughout - fantastic customer service Reviewed on: 15th February 2024

Love the app and speed of transactions

Love the app and speed of transactions Reviewed on: 15th February 2024

It just works no messing no stupid daft gimmicks I n...

It just works no messing no stupid daft gimmicks I need a bank to be on the customer side not shareholders Reviewed on: 15th February 2024

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