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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Their product suite and integration with nutmeg is a...

Their product suite and integration with nutmeg is awesome. I am very happy with the offering Reviewed on: 15th February 2024

Customer service is great

When I needed to contact customer services there was no problem with accessing a human to speak to. They were friendly and helpful and sorted the issue with my card without any problem. Reviewed on: 15th February 2024

Good rewards, fast efficient service

Good rewards, fast efficient service Reviewed on: 15th February 2024

I love my chase account and saving.

I love my chase account and saving. ! And it’s so easy to use the app Reviewed on: 15th February 2024

I have been with Chase for just over a year

I have been with Chase for just over a year and I think they are excellent to deal with. Reviewed on: 15th February 2024

Excellent service.

Telephones answered very quickly. Customer service representatives are knowledgeable and patient.. Reviewed on: 15th February 2024

Excellent customer service as well as we can earn 1%...

Excellent customer service as well as we can earn 1% cashback. When I found suspicious transaction, they immediately acted to secure my account. Any small question, they answer quickly. Very reliable. Reviewed on: 15th February 2024

24/7 support and 1% cash back on card purchases and...

24/7 support and 1% cash back on card purchases and great rates for spending abroad. Any issues were delt with promptly via the chat. Easy to get new card details if your card becomes compromised also easy to freeze your card or disable payment methods such as contactless or online spending if required Reviewed on: 15th February 2024

Chase bank, easy and rewarding

Chase bank, very easy to set up, very easy to use. Recommended to several people already who are all now using and reaping their own rewards. Rewarded for normal every day usage, what's not to like Reviewed on: 15th February 2024

Great on every level

Great incentives to bank with them, great customer support via text and easy to deal with Reviewed on: 15th February 2024

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